Legal
Terms & privacy
Orders & payment
Place your order online and we will email you the bank transfer details. Your date is reserved as soon as payment is received. Personalised items are made to order, so please double-check names, ages and spellings before you pay.
Cancellations
Plans change — just let us know as early as you can. Standard orders can be cancelled up to 48 hours before the delivery or collection date. Personalised orders cannot be cancelled once production has begun.
Your details
We use your name, contact details and address only to fulfil your order and to contact you about it. We never sell your data. You can ask us to delete your account at any time.
Safety
Balloons are not a toy. Keep uninflated or burst balloons away from children under eight years old.